Delivery
Within Australia
Most orders leave our store within 24 hours* of payment processing. In most cases orders are delivered within 2 - 5 working days. If there is an availability issue you will be contacted. All orders are traceable and are sent with Australia Post.
International
Most orders leave our store within 72 hours* of payment processing. If there is an availability issue you will be contacted. If there is an extra cost due to an order weighing above our standard postage charges, you will be contacted. Delivery can take anywhere from 3 - 10 days.
*Some products may take longer to dispatch but this is stipulated in the product description. Any personalisations will take up to 3 business days to be completed.
Click & Collect
REDCLIFFE
We will send you an email once your order is ready to be collected. In most cases your order will be ready to be collected within 24 hours*. Any orders placed after 2pm Friday WILL NOT be processed until the following Monday. DO NOT come to collect your order until you've received an email to say it's ready.
*Some products may take longer to dispatch but this is stipulated in the product description. Any personalisations will take up to 3 business days to be completed.
Back Orders
If you have been notified that an item/s is on back order, they will be sent as soon as they become available again via Australia Post at no extra cost.Payments
Whats Your Team accepts PayPal, MasterCard, Visa, Australian Bankcard, Afterpay and zipPay.
We offer Afterpay and zipPay instore and online.
WE DO NOT ACCEPT AMEX or DINERS